Guests Notice. Do Hotels?: What Our 2026 Consumer Survey Reveals About Hospitality AtmosphereYou check into a hotel after a long travel day. The lobby has warm lighting, a subtle scent that's hard to name but easy to notice, and music that feels soothing. You planned...
Insights & Trends
Our industry experts provide insights, industry resources, tips and best practices on music for business, digital signage, on-hold and in-store messaging, scent marketing, and AV system solutions to help your business boost sales, build loyalty, and Elevate the Customer Experience.
Latest Insights
From Ads to Atmosphere: Influencer Partnerships in QSR
From Ads to Atmosphere: The Next Phase of Influencer Partnerships in QSR Celebrity partnerships in QSR used to mean a commercial, a signature meal, and a social media push. That playbook still exists, but the most forward-thinking brands have moved well beyond...
The Forgotten Generation Retail Can’t Ignore
The Forgotten Generation Retail Can’t Ignore How Data and In-Store Media Unlock Gen X Loyalty Retailers are missing their best customers. While brands focus marketing budgets on boomers and millennials, Gen X — shoppers born between 1965 and 1980 — account for 31% of...
Personalization in Retail: The Myth of the Average Shopper
Personalization in Retail: The Myth of the Average Shopper In 2026, personalization in retail has moved beyond a digital trend to become a survival mandate for the physical store. Increasingly, leading retailers are discovering how personalized in-store advertising...
Future of Physical Retail: 10 Stores Mastering Sensory Experiences
Inside the Future of Physical Retail: 10 Stores Mastering Sensory Brand Experiences On a rainy January afternoon in New York City, a group of retail leaders, brand partners, and media gathered in SoHo for a guided tour through the future of physical retail. Discover...
QSR and Retail Customer Experience
Experience Becomes Retail and QSRs’ Most Valuable Product Retail and quick service restaurants (QSRs) are paying closer attention to what it actually feels like to be inside their spaces in 2026. Across both industries, the in-person experience is re-emerging as a...
Top Resources
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A Love Letter to Small Businesses: How Mood Media Powers Yours Dreams and Grows Your Business
A Love Letter to Small Businesses: How Mood Media Powers Yours Dreams and Grows Your BusinessSmall businesses are the beating heart of our communities. They're the local cafes where we gather with friends, the boutiques that give our neighborhoods character, and the...
Holiday Harmonies: New Data Reveals How Music for Retail Shapes the 2024 Shopping Experience
Holiday Harmonies: New Data Reveals How Holiday Music for Retail Shapes the 2024 Shopping ExperienceSmall details create lasting impressions in retail, and during the holiday season, the most effective tool for crafting memorable experiences isn't found on store...
Appetite for Innovation: Transforming QSR Services
Appetite for Innovation: Transforming QSR Services Americans LOVE drive-thrus. They're ingrained in the fabric of our food culture, reflecting our fast-paced lifestyles, sprawling suburban landscapes and desire for instant gratification.Since 2019, drive-thru sales...
The Music That Keeps Customers Shopping
The Music That Keeps Customers Shopping An insider look at the popular genres of in-store music that influence your customers to stay longer and spend more (or leave faster!)Walk into any thriving business and you’re likely to be greeted by upbeat songs, feelgood...
Your Omnichannel Blueprint for Back-to-School Shopping
Your Omnichannel Blueprint for Back-to-School Shopping Ace the back-to-school season by leveraging music, personalization, and in-store digital media tools to elevate the shopping experienceBack-to-school season isn’t just another retail cycle. It’s a moment to...
A Music Supervisor’s Guide to Music Strategy
A Music Supervisor’s Guide to Music StrategyIt’s widely appreciated in the retail industry that the right in-store atmosphere drives footfall. In our latest Mood Media In-Store Trends study, we found that 70% of shoppers believe branded music contributes to a pleasant...
Digital Signage Best Practice
Digital Signage Best Practices Get the most out of your digital signage with our digital signage best practices guide.You’ve done your research and you’ve worked with a professional digital signage provider to implement your solution. But now what? How can you be sure...
Shaping the Future of Retail: Key Insights from ShopTalk 2024
Shaping the Future of Retail: Key Insights from ShopTalk 2024Over the course of four days, attendees were treated to a dynamic mix of insightful keynotes, workshops and powerful connections at ShopTalk 2024, a well-known conference of retail changemakers. The event...
A Guide To Music For Hotels
A Guide to Music for Hotels Why Adding Music to Your Hotel is a Smart Business MoveSo, you’ve created a beautiful place for guests to stay. You poured over perfect paint samples and fantastic furniture. You cultivated the desired combination of comfort and style to...
Integrated Systems Europe 2024: Innovations and Insights
Integrated Systems Europe 2024: Innovations and InsightsISE is always an exciting event in our calendar, and this year did not disappoint, with some fantastic innovations and big moves from a whole host of brands and newcomers to the industry. Technology is moving...
Future of Retail: Key Takeaways from NRF
Crystal Ball Gaze into the Future of Retail: Key Takeaways from NRFThe energy was electric at NRF: 2024 Retail's Big Show. The National Retail Federation (NRF), is one of the largest retail conferences in the world — a hot spot for industry titans and innovators to...
How Retailers Can Maximize The Potential of Black Friday
How Retailers Can Maximize The Potential of Black FridayBlack Friday has become the busiest shopping day of the year, and is now a major event in the calendar of many retailers and consumers throughout the world. However, the term ‘Black Friday’ isn’t in its infancy...
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Digital Signage Best Practice
Digital Signage Best Practices Get the most out of your digital signage with our digital signage best practices guide.You’ve done your research and you’ve worked with a professional digital signage provider to implement your solution. But now what? How can you be sure...
Shaping the Future of Retail: Key Insights from ShopTalk 2024
Shaping the Future of Retail: Key Insights from ShopTalk 2024Over the course of four days, attendees were treated to a dynamic mix of insightful keynotes, workshops and powerful connections at ShopTalk 2024, a well-known conference of retail changemakers. The event...
Integrated Systems Europe 2024: Innovations and Insights
Integrated Systems Europe 2024: Innovations and InsightsISE is always an exciting event in our calendar, and this year did not disappoint, with some fantastic innovations and big moves from a whole host of brands and newcomers to the industry. Technology is moving...
Future of Retail: Key Takeaways from NRF
Crystal Ball Gaze into the Future of Retail: Key Takeaways from NRFThe energy was electric at NRF: 2024 Retail's Big Show. The National Retail Federation (NRF), is one of the largest retail conferences in the world — a hot spot for industry titans and innovators to...
How Retailers Can Maximize The Potential of Black Friday
How Retailers Can Maximize The Potential of Black FridayBlack Friday has become the busiest shopping day of the year, and is now a major event in the calendar of many retailers and consumers throughout the world. However, the term ‘Black Friday’ isn’t in its infancy...
Importance of Technology In Small Businesses
The Importance of Technology in Small BusinessSmall businesses play a pivotal role in shaping local economies, and technology plays an equally vital role in shaping small businesses. Today, it's no longer a question of whether a small business should embrace...
Best Music Streaming Service
Best Music Streaming Service To create the ultimate Customer Experience, the sound of your business needs to be completely in tune with your brand. Read further to understand what a music streaming service is, how it can affect your customers, and how to determine the...
Unmasking Halloween’s Retail Potential
Unmasking Halloween's Retail Potential: Boosting Customer Experience with On-Premise Digital MediaIn the bustling world of retail, where major holidays often steal the spotlight, Halloween can sometimes be overlooked as a sales opportunity. Yet, hidden beneath the...
Scent Marketing For Hotel Lobbies
Scent Marketing for Hotels Keep guests comfortable and coming back by creating emotional connections with scent marketing.What Is Scent Marketing? Scent marketing is a strategy that uses fragrance to create a specific atmosphere, evoke emotions, and enhance brand...
How Does Digital Signage Work?
Save 50% on a yearly music subscription plus a free media player and free 2-3 day shipping. Use promo code: BFDEAL50. Our BEST and LAST sale of the year! Sale ends 12/2. Click here.How Does Digital Signage Work? The what, the how, and the why behind Digital Signage...
Music For Restaurants
Music For Business Why Adding Music to Your Restaurant is a Smart Business MoveDo you remember the last time you visited a restaurant without music playing in the background? Neither do we. Music is such a staple in the restaurant industry we don’t even realize it’s...
Small Business Marketing Ideas for 2023
SMALL BUSINESS MARKETING IDEAS FOR 2023 Starting a small business is a challenging but rewarding adventure for many people. For some, it's the appeal of working for yourself on your own time. For others, it’s wanting to profit off of a lifelong passion. Whatever your...
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Industry Resources
Elevating the Supermarket Experience with In-store Media
Elevating the Supermarket Experience with In-Store MediaElevating the Supermarket Experience with In-Store Media Earning customer loyalty and bringing customers back to your location every week is no simple feat, especially in today’s hyper-competitive grocery...
Keep Customers Up To Speed: Automotive Digital Signage
Keep Customers Up to Speed: Automotive Digital SignageLong waits at the dealership or automotive service center can make patrons cranky and uncooperative, which is why your automotive business should take note of upcoming audio/visual solutions which can enhance your...
4 Pillars of Dealership of the Future
The 4 Pillars of the Dealership of the FutureLike the rest of the consumer marketplace, the automotive industry sustained a considerable setback in the first half of 2020. Even prior to the age of social distancing, consumer preferences were beginning to trend...
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Research Studies & Ebooks
2023 In-Store Trends
How Banks Can Hang Onto Human
Experiential Marketing Handbook
Digital Signage Best Practices
Charting In-Store Trends
In-Store Media Enhances the Shopper Experience
Shopper Sentiments
Quantifying the Impact of Sensory Marketing
The Impact of Sensory Marketing
7 Essentials for Building a Digital Signage Strategy
