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Create Connections with QSR In-Store Messaging
Maximize every moment customers spend in your quick service restaurants with targeted in-store messaging. Craft impactful content that reflects your brand voice and drives tangible results.
Drive Sales
Highlight new menu additions, seasonal promotions, and high inventory items to inspire impulse purchases while your customers are waiting in line to order.
Enhance Experiences
Issue an on-brand welcome message, share key information on the ordering process, and provide real-time order updates to improve the overall customer experience.
Streamline Operations
Use targeted messaging to relieve the pressure on your employees and build connections with your wider organization such as encouraging customers to interact on social media.
Our In-Store Messaging for QSRs
Whether you want to provide a warm welcome, promote products, or share special offers, our in-store messaging solutions will deliver for your restaurant.
%
of consumers report that they pay attention to in-location ads.
– IAB Canada
%
of consumers who heard an audio advertisement made an unplanned purchase as a result.
– Arbitron
%
of listeners say they might get fast food cravings after hearing specific sounds in an audio ad, such as a sizzling grill.
– Pandora Soundboard/QSR Soundboard Study
How Does In-Store Messaging Help Your Restaurant?
In-store messaging helps you forge closer connections with your customers, improves communication front and back-of-house, and can synchronize seamlessly with your overall restaurant soundscape. Our team is here to help every step of the way, from scripting and recording to deployment across your locations.
Collaborate
It all starts with our creative team. They’ll take time to understand the messages that will have the most impact and introduce you to our easy-to-use online portal, Voice Design.
Create
Whether you choose to work with our copywriters and professional voice talent or our AI-powered services, we’ll help you record and master your messages.
Approve
To ensure every message is in line with your brand voice and communicates your intention clearly, you can listen to each recording and request changes before approving.
Produce
Once ready to deploy, we use internet and satellite delivery alongside custom scheduling to ensure your locations have access to consistent and compliant messages.
Why Choose Mood Media for In-Store Messaging?
Combining industry expertise with intuitive technology, our approach to in-store messaging via our Voice Design portal makes communicating with your customers as easy and effective as possible. From finding phrasing that resonates while reflecting your restaurant brand to custom scheduling, our team will be by your side every step of the way.
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Frequently Asked Questions
New to in-store messaging for QSRs? Here are some frequently asked questions to help you better understand this powerful communication tool.
How often should I update my in-store messages?
You should aim to update your in-store messaging on a quarterly basis to ensure alignment with seasonal campaigns and evolving business goals. If you have fast-changing menus or flash promos, updates could even be weekly or monthly to maintain relevance.
Can I use professional voice actors for my messaging?
Yes, we have an extensive global network of professional voice talent to ensure broadcast-quality production. Choosing the right voice is critical as it needs to reflect your brand’s unique tone and inspire trust. Check out our audio messaging samples to hear our talented actors in action.
How does in-store audio messaging influence customer purchasing decisions?
In-store audio targets customers as they’re about to place an order, the moment when 80% of purchase decisions are made. It encourages action, highlights promos, and introduces new menu items to deliver measurable sales lift.
Can I integrate my messaging with my company’s specific promotions or inventory?
Yes, through the Mood Harmony platform, we can link audio messaging to your promotional calendar or real-time inventory data. This ensures messages played are always timely and reflect the items currently available to buy.
How can I ensure my in-store messaging is as effective as possible?
With our industry expertise and deep understanding of in-store messaging as a communications channel, Mood Media can support your quick service restaurant to maximize the impact of your in-store messaging. This includes considering your target audience, choosing the perfect brand voice, and scripting messages that are clear, concise, and engaging.
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