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Reliable Drive-Thru Systems for Franchises
Give every guest the same great experience at every one of your locations. Our drive-thru tools help your network stay fast, accurate, and high-quality. We provide affordable tech that is easy to scale and manage from one central spot.
Standardize Brand Consistency
Make sure all locations use the same communication technology and have the same high-quality equipment. By setting a standard for technology, you guarantee that every franchise meets your main service expectations.
Scalable, Certified Deployment
Quickly and consistently roll out new store designs and system upgrades. Use a fast, standardized, and repeatable approach for installations everywhere.
Minimize Network Downtime
Get fast, local repairs and replacements for your drive-thru equipment using our national service network. This helps you lower risk and keep every location running smoothly.
What is a Franchise Drive-Thru System?
A Franchise Drive-Thru System is one complete, flexible technology setup made for large fast-food chains (QSRs). It’s more than just equipment; it brings together solutions for wireless headsets, knowing when a car arrives, and measuring how fast service is—all controlled by the main company.
A great drive-thru system is set up to be the same at all your locations. This lets you check reports centrally on important numbers (KPIs) like correct orders and speed of service. It helps make sure your brand looks the same at every window while letting you deal with just one experienced partner instead of multiple vendors.
%
of customers prefer to use the drive-thru over dining in.
– 2024 Drive-Thru Experience Survey
A 10-second improvement in drive-thru service time can add $300–$500 in revenue per day to a single restaurant.
– Gecko Hospitality
%
higher customer satisfaction when a drive-thru order is accurate.
– PAR Technology
How Do Scalable Systems Help Your Franchise?
Give your franchise the power of data and control to grow profits across all your locations.
By making sure everyone uses the same equipment, following consistent rules, and using smart maintenance to fix things before they break, you’ll save money in the long run. This also helps every franchise unit run as smoothly as possible and keep your brand’s reputation strong.
Standardize Operations and Training
Make things easy with a consistent set of technology and rules. This helps staff learn faster and makes sure every location meets the same quality standards.
Centralized Performance Reporting
Get a clear picture of your entire network, with easy-to-read reports and ongoing improvements by quickly finding and fixing problems.
Simplify Multi-Vendor Management
Consolidate all drive-thru installation, maintenance, and equipment replacement needs under one expert Service Level Agreement. Eliminate the hassle of managing countless local vendors across hundreds of locations.
Reduce Total Cost of Ownership
We use reliable equipment at every location, and our maintenance plans help you avoid surprise repair bills. This makes your systems last longer and gives you the best return on your investment over time.
Why Partner with Mood Media for Enterprise Systems?
Mood Media is a global expert at managing complex operations across many locations.
We offer a dedicated service model, trained and certified technicians, and a full logistics network designed specifically to meet the high standards and compliance needs of today’s franchise owners and corporate quick-service restaurant (QSR) leaders.
Global Service Network
We handle all the service logistics ourselves, which means you get the same high-quality installation and quick, reliable maintenance no matter where your locations are.
Single-Point Vendor
Stop juggling different vendors. Get a single service agreement, one go-to person, and a uniform system for all your drive-thru tech, from headsets to car sensors.
Dedicated Account Teams
We assign a dedicated manager to oversee your project from the very start to the final rollout. This ensures that every new drive-thru system and upgrade is completed on time and meets all corporate standards.
Advanced Logistics & Inventory
We use a smart process to quickly replace and exchange essential parts. This means we send you the needed parts right away so your drive-thru systems stay working as much as possible across all your locations.
Outdoor Menu Boards
Bright, easy-to-read digital menu boards clearly show your most popular items and make it simple for customers to order. You can change prices or menu items right away to feature daily specials or take off something that’s sold out. A clean, organized layout helps customers decide fast, which speeds up your service line.
Wireless Headsets
Provide your staff with lightweight headsets that are comfortable to wear all day. The clear sound quality ensures your team hears every order correctly on the first try, even with kitchen noise. When your team communicates better, you’ll have fewer mistakes and faster service.
Service Timers
Measure the time for every car in your drive-thru line. These timers will pinpoint where your staff is slowing down, allowing for immediate corrections. Using this information helps you make smarter staffing choices for your busiest periods.
Insights & Trends
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Stay ahead of the competition. Access the latest data on the value of QSR speed, accuracy, and customer experience. Learn how enterprise franchisors are optimizing their drive-thru ROI.
Frequently Asked Questions
How will you provide service consistency across my entire franchise network?
Mood Media operates a proprietary national service network, ensuring that the same certified technicians, standardized procedures, and service level agreements apply to every one of your locations, regardless of region.
Can Mood Media integrate and service a mix of product brands we use at different locations?
Absolutely. We are manufacturer-agnostic and trained to service and integrate all leading industry systems, including PAR and HME. This allows us to unify your technology management and maintenance under one corporate partnership.
What is the typical response time for critical system failures at one of my units?
Our response time is dictated by your comprehensive service package, but we offer a direct service plan that provides a rapid, guaranteed response for critical system failures to ensure maximum uptime across your entire system.
Do you offer a comprehensive service plan that covers headset replacements across all my locations?
Yes, we can provide unlimited advanced replacement for all wireless headset system components. This feature covers wear-and-tear and failures, allowing your team to maintain continuous service with minimal administrative overhead.
Can Mood support speed-of-service timers that we use at headquarters to monitor performance at franchise locations?
We install, integrate, and maintain all components, including speed-of-service timers and vehicle loop detectors. These tools feed critical, standardized data back to HQ, which you can use for benchmarking, staff coaching, and system-wide efficiency optimization.
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