With the right sights and sounds in your branch, you’ll disburse the exceptional level of service and satisfaction that increases loyalty, engagement and new business.
“We use Mood for our Music, On-Hold Music and Sound Systems, and we couldn’t be happier with them.”
– Joan Gile, Executive Vice President, Piscataqua Savings Bank
THE INDUSTRY’S TRUSTED MEDIA PROVIDER
Serving more than 20,000 financial service locations, Mood is your trusted advisor when it comes to getting maximum return on your investment in the customer experience.
SOLUTIONS DESIGNED FOR FINANCIAL
From Streaming Music and Custom Programming to On-Hold Messaging, Digital Signage and Sound Masking, our solutions are specifically designed for your industry.
LOCAL SERVICE & INSTALLATION
Serving every U.S. zip code, Mood has you covered with reliable on-site service and professional installation – backed by responsive 24/7 phone and email support.
DEDICATED ACCOUNT MANAGEMENT & SUPPORT
When you partner with Mood, you’ll have the dedicated, daily support of a team focused on your unique account, billing and service needs.
RELIABLE, INNOVATIVE AND SECURE PLATFORMS
Our Music, Messaging and Digital Signage solutions are supported by reliable and secure web-based platforms – providing you with intuitive control over what customers see and hear at your location.
BRAND STANDARD CONSISTENCY
Mood is experienced in implementing brand standard programs across large footprints – consistently and efficiently. Our delivery platforms offer centralized content control and flexibility – ideal for organizations with regional and national footprints.
Choose from hundreds of professionally-designed signature programs or get hands-on and create your own custom playlists. You can even work with our professional Music Designers and create a fully-branded soundtrack that your customers won’t hear anywhere else. Want a simple streaming music solution? We have that too.
- Reliable playback, 100% commercial-free
- Intuitive mobile web-app control
- Fully licensed and screened for business use
- Updated regularly
- Multiple delivery options available – streaming, online, disc and satellite
Promote your suite of services, share the latest news, reduce print costs and captivate your customers with Mood Digital Signage solutions. From promo boards and video walls to digital wayfinding and more, Mood is your one-stop shop for all of your digital signage needs. Control your brand and create a better visual experience.
- Hardware, software, content development & management, installation and service
- User-friendly online content management
- Robust monitoring and reporting
Provide callers with the same great service your in-branch customers receive. Make the most of your on-hold opportunity to answer frequently asked questions, manage call traffic and reduce hang ups, all while amplifying the power of your brand voice.
- Enjoy dedicated consultation; copywriting available
- Choose from dozens of professional voice talents
- Integrate professionally-designed On-Hold Music beds
- Easily manage and schedule Messaging online
Round out the experience with affordable and reliable commercial-grade equipment from industry leaders including Klipsch,Bose, Samsung and LG. Protect customer privacy with our Sound Masking solutions. Backed by professional systems design, local installation and service.
- High-performance, commercial-grade equipment made affordable
- Paging systems, conference room AV and more
- Comprehensive warranties
- Maximum peace of mind from the world’s most experienced Audiovisual provider
Strengthen your brand image and make a lasting customer connection with your choice of more than 1,600 invigorating scents. Contact us today to put the power of Scent Marketing to work at your branch.
- Choose from 1,600+ fragrances or create your own
- Multiple delivery systems available
- Designed for business use
Case Study Results
Explore the possibilities and see why more banks across the globe rely on Mood to elevate their customer experience.
Piscataqua Savings Bank
HFS Federal Credit Union
BOOST LOYALTY. ELEVATE THE CUSTOMER EXPERIENCE.
Contact us today and let’s explore the possibilities for your business.