Navigating the Retail Landscape in 2026: Insights from Retail Specialist Ian Scott How can retailers’ structure for success in the year ahead? That’s the question we posed to retail specialist Ian Scott. With over 20 years’ experience, Ian has a unique understanding...
Insights & Trends
Our industry experts provide insights, industry resources, tips and best practices on music for business, digital signage, on-hold and in-store messaging, scent marketing, and AV system solutions to help your business boost sales, build loyalty, and Elevate the Customer Experience.
Latest Insights
Why Choose Franchise Partners Over In-House
Why Franchises Partner with Specialists Over In-House - And Why You Should, Too Every franchise executive has been there: staring at customer satisfaction scores that vary wildly across locations, despite identical training programs and brand standards. Location #247...
How Sensory Design is Reshaping Seasonal Shopping
The 2025 Holiday Experience Economy: How Sensory Design is Reshaping Seasonal Shopping[dsm_blob_image blob_image="https://us.moodmedia.com/wp-content/uploads/2025/10/holiday-shoppers.webp" alt="Mood Media Holiday Experience Survey" title_text="holiday-shoppers"...
QSR Technology: Solving Customer Demands
QSR Technology: Solving Customer Demands QSR technology has moved beyond simple convenience. It has become the fundamental infrastructure for operational success. In today's competitive landscape, simply serving food isn't enough. Customers demand a more seamless,...
The Ultimate Guide to Holiday Customer Engagement
The Ultimate Guide to Holiday Customer Engagement The holiday season is a pivotal time for businesses, offering a unique opportunity to forge deep, emotional connections with customers. We're here to help with our guide to elevating customer engagement.It's not just...
Drive-Thru Tech Gets a Thumbs-Up from 92% of Customers
Drive-Thru Tech Gets a Thumbs-Up from 92% of Customers Simple upgrades are helping QSRs tune into what customers really want behind the wheelIt's 7:30 AM, and you're already running late when you pull into your usual coffee spot's drive-thru. The speaker crackles to...
Top Resources
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How to Ace The Back-to-School Shopping Experience
HOW TO ACE THE BACK-TO-SCHOOL SHOPPING EXPERIENCE Using data insights from the Sensormatic Solutions 2023 Back-to-School Consumer Sentiment Survey and a survey study from Suzy Market Research, let’s explore how retailers can create captivating shopping experiences...
Evolution of the Store – 1900-1939
THE EVOLUTION OF THE STORE - 1900-19391900 – 1939 The Art of EmotionThe beginning of the 20th century was a period of innovation for retail stores, taking the independent customer purchase journey we saw emerge at the end of the previous century one step further....
Scent Marketing For Hotel Lobbies
Scent Marketing for Hotels Keep guests comfortable and coming back by creating emotional connections with scent marketing.What Is Scent Marketing? Scent marketing is a strategy that uses fragrance to create a specific atmosphere, evoke emotions, and enhance brand...
Music Genres
Get the vibes to fit the fall season! Enjoy 30% OFF your subscription, plus a Free Player, and Free 2-3 Day Shipping when you use promo code: FALL30. Click here.MUSIC GENRES There are so many genres of music in the world, it’s hard to classify them all. Here are some...
How Does Digital Signage Work?
Save 50% on a yearly music subscription plus a free media player and free 2-3 day shipping. Use promo code: BFDEAL50. Our BEST and LAST sale of the year! Sale ends 12/2. Click here.How Does Digital Signage Work? The what, the how, and the why behind Digital Signage...
Evolution of the Store – 1800-1899
THE EVOLUTION OF THE STORE - 1800-18991800 – 1899 The Age of IndependenceThe 19th century represents the first revolution in the history of retail stores and the customer experience. With the advent of the department store, the retail consumer acquired a sense of...
Eurovision 2023
EUROVISION 2023What began as a technical experiment in television broadcasting, one of the earliest attempts to broadcast a live televised event to a large international audience, has since become one of Europe’s most-loved watches, with millions of viewers tuning in...
Music For Restaurants
Music For Business Why Adding Music to Your Restaurant is a Smart Business MoveDo you remember the last time you visited a restaurant without music playing in the background? Neither do we. Music is such a staple in the restaurant industry we don’t even realize it’s...
Small Business Marketing Ideas for 2023
SMALL BUSINESS MARKETING IDEAS FOR 2023 Starting a small business is a challenging but rewarding adventure for many people. For some, it's the appeal of working for yourself on your own time. For others, it’s wanting to profit off of a lifelong passion. Whatever your...
Inspirational Women in Music
INSPIRATIONAL WOMEN IN MUSIC The music industry is continuously evolving, with more and more powerful women coming to the forefront, but it wasn’t always so welcoming towards female recording artists. In the early 20th century, many women were barred from performing...
How Legendary Black Artists Inspired The Music Of Today
GENERATIONAL INFLUENCE:HOW LEGENDARY BLACK ARTISTS HAVE INSPIRED THE MUSIC OF TODAY This month, we’re celebrating Black Musicians that are currently making their mark in the world of music. But before we can celebrate today’s artists, we must first honor those who...
Highlights from ISE 2023: Trends, Tech & Innovation
HIGHLIGHTS FROM ISE 2023:TRENDS, TECH & INNOVATIONS As the doors close on another fantastic ISE event, we reflect on the highlights.This was the third year for ISE at its new Barcelona home, and what a year it was. With 58,107 unique visitors from 155 countries,...
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Is Your In-store Experience Killing Your Profits?
IS YOUR IN-STORE EXPERIENCE KILLING YOUR PROFITS? Did you know that 90% of shoppers say they’re more likely to revisit a brick & mortar business if the music, visuals and scent create an enjoyable atmosphere? Sensory marketing is about creating an experience...
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Industry Resources
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Research Studies & Ebooks
2023 In-Store Trends
How Banks Can Hang Onto Human
Experiential Marketing Handbook
Digital Signage Best Practices
Charting In-Store Trends
In-Store Media Enhances the Shopper Experience
Shopper Sentiments
Quantifying the Impact of Sensory Marketing
The Impact of Sensory Marketing
7 Essentials for Building a Digital Signage Strategy
