MOOD:ON-HOLD MESSAGING FOR HOTELS

MOOD:ON-HOLD MESSAGING FOR HOTELS

RETAIN CALLERS
BOOK MORE RESERVATIONS

Keep more callers on the line and elevate the guest experience with Mood On-Hold Messaging.

Provide directions, reduce hang-ups and engage callers with relevant information that makes the time fly by.

  • Manage call traffic and answer FAQs
  • Increase staff productivity
  • Highlight promotions and supplement marketing efforts
  • Invite guests to like your location on social channels and visit your website

HOW IT WORKS

Whether you’re looking to promote the latest offerings or create an atmosphere that reinforces your brand image, Mood will design a messaging experience that connects with your customers in extraordinary ways.

#1 Collaboration

Our entire creative team collaborates and works with you on your production through our easy-to-use online portal, Voice Design.

#2 Create

Our Copywriters craft your script, then our professional Voice Talents and Sound Designers record and master the on-hold messages.

#3 Approve

Before final production, we’ll send you an email so that you can log on to Voice Design and listen to them. From there, you can approve the messages for production or request changes.

#4 Produce

Once approved, your on-hold message production is delivered by our Brand Messaging Team. It’s really that easy.

VOICE DESIGN PORTAL

With our easy-to-use online Voice Design portal, we make on hold messaging simple. With a few quick clicks, you can:

  • Create scripts and submit orders
  • View order history
  • Manage voice talent and music style preferences
  • View account settings
  • Approve messages or request changes
On Hold Messaging Control

ELEVATE THE ON-HOLD EXPERIENCE

Contact us today to bring On-Hold Messaging to your property.