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The Forgotten Generation Retail Can’t Ignore

The Forgotten Generation Retail Can’t Ignore How Data and In-Store Media Unlock Gen X Loyalty Retailers are missing their best customers. While brands focus marketing budgets on boomers and millennials, Gen X — shoppers born between 1965 and 1980 — account for 31% of...

Personalization in Retail: The Myth of the Average Shopper

Personalization in Retail: The Myth of the Average Shopper In 2026, personalization in retail has moved beyond a digital trend to become a survival mandate for the physical store. Increasingly, leading retailers are discovering how personalized in-store advertising...

Future of Physical Retail: 10 Stores Mastering Sensory Experiences

Inside the Future of Physical Retail: 10 Stores Mastering Sensory Brand Experiences On a rainy January afternoon in New York City, a group of retail leaders, brand partners, and media gathered in SoHo for a guided tour through the future of physical retail. Discover...

QSR and Retail Customer Experience

Experience Becomes Retail and QSRs’ Most Valuable Product Retail and quick service restaurants (QSRs) are paying closer attention to what it actually feels like to be inside their spaces in 2026. Across both industries, the in-person experience is re-emerging as a...

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PRIVACY POLICY

Mood Media (Muzak, DMX, Trusonic) has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

Mood Media (Muzak, DMX, Trusonic) does not sell, share or distribute Customer Information to any third party organization.

ACCOUNTABILITY

Mood Media (Muzak, DMX, Trusonic) is responsible for maintaining and protecting customer information under its control.

IDENTIFYING PURPOSES

The purposes for which customer information is collected shall be identified before or at the time the information is collected.

CONSENT

The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

LIMITING COLLECTION

The customer information collected must be limited to those details necessary for the purposes identified by Mood Media (Muzak, DMX, Trusonic) Information must be collected by fair and lawful means.

LIMITING USE, DISCLOSURE AND RETENTION

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

ACCURACY

Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

SAFEGUARDING CUSTOMER INFORMATION

Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

OPENNESS

Mood Media (Muzak, DMX, Trusonic) is required to make information available to customers concerning the policies and practices that apply to the management of their information.

CUSTOMER ACCESS

Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

HANDLING CUSTOMER COMPLAINTS AND SUGGESTIONS

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Mood Media (Muzak, DMX, Trusonic).

TO OPT-OUT OF FUTURE COMMUNICATIONS

If you do not want to receive further communication from Mood Media (Muzak, DMX, Trusonic) you may contact us at the address or email address below.

1703 W. 5th St. Suite 600
Austin, TX 78703
USA
[email protected]