How to Elevate the Patient Experience with Music
How to Elevate the Patient Experience with Music One of the biggest mistakes you can make in your patient experience is to think of your healthcare music as a mere commodity for keeping staff happy and filling the air in your waiting room. Rather, music is an...
How To Improve The Patient Experience With Healthcare Digital Signage
How to Improve the Patient Experience with Healthcare Digital Signage As we mention in the 6 Keys to a Better Patient Experience, Healthcare Digital Signage is no longer a trend. Rather, it has become a proven tool that more healthcare providers are leveraging to...
Leveraging Scent Marketing For A Better Patient Experience
Leveraging Scent Marketing for a Better Patient Experience While Scent Marketing is commonly employed in a variety of consumer goods industries, this tool is especially useful in the healthcare field. It’s no mystery that scent is the strongest sense tied to memory...
On Hold Messaging For Healthcare: 5 Best Practices
On Hold Messaging for Healthcare: 5 Best Practices On-hold messaging may seem trivial, but the truth is that it’s a critical tool that provides a broad range of essential benefits for the provider and the patient. Download This Article Beyond managing call traffic and...