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AI ranks high on retail CX 2024 predictions

In 2024, businesses will explore how to use AI as more than one-off facilitator of efficiency and productivity. AI will become an integral tool to daily workflows and become a true operational partner. For example, in customer service, AI's ability to 'understand' and...

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Mood Media research finds Shoppers need inspiration

Nearly two-thirds of shoppers step into a store without a specific purchase in mind, looking to be inspired by retailers who can craft the ideal ambience through digital screens and interactive kiosks. Mood Media's 2023 In-store Customer Trends research, encompassing...

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Mood Media Acquires PlayNetwork

Leading provider of audio and visual solutions to expand Mood Media’s product offerings SAN FRANCISCO – September 21, 2021 -- Mood Media (the “Company”), the world's leading in-store media solutions company driving elevated Customer Experiences, today announced it has...

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Vector Capital Completes Acquisition of Mood Media

30 Year Technology Industry Veteran Malcolm McRoberts Named Chief Executive Officer SAN FRANCISCO – January 7, 2021 -- Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses, today announced the...

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Vector Capital to Acquire Mood Media

SAN FRANCISCO – December 1, 2020 -- Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses, today announced it has entered into a definitive agreement to acquire Mood Media, the world's leading...

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