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The latest insights, industry resources, tips and best practices.

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Latest Insights

2026 Consumer Survey: Hospitality Atmosphere

Guests Notice. Do Hotels?: What Our 2026 Consumer Survey Reveals About Hospitality AtmosphereYou check into a hotel after a long travel day. The lobby has warm lighting, a subtle scent that's hard to name but easy to notice, and music that feels soothing. You planned...

The Battle of Speed vs. Experience at the Drive-Thru

The Battle of Speed vs. Experience at the Drive-Thru Menu prices are up. Guests are paying attention. And for QSR operators, the pressure to protect visit frequency has never been more real.Value-consciousness is the new baseline. Most major chains have responded with...

Why Loyalty Is Still a Major Growth Lever for QSRs in 2026

Why Loyalty Is Still a Major Growth Lever for QSRs in 2026 QSR brands are navigating a more cautious consumer than they've seen in years. Menu prices are up across the category, traffic has softened, and guests are making more deliberate choices about where they...

From Ads to Atmosphere: Influencer Partnerships in QSR

From Ads to Atmosphere: The Next Phase of Influencer Partnerships in QSR Celebrity partnerships in QSR used to mean a commercial, a signature meal, and a social media push. That playbook still exists, but the most forward-thinking brands have moved well beyond...

Mood Media Future Stores Case Study

See how our customers are making the most of their in-store experience.

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David Simon Appointed To Lead Retail Media Integration

Industry pioneer to accelerate programmatic growth strategy across in-store advertising platforms at ISM and Vibenomics AUSTIN, Texas, June 3, 2025 — Mood Media, the global leader in experiential media solutions, today announced the appointment of David Simon as EVP...

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Mood Launches AI-Powered Audio Messaging CoPilot

The platform enables retailers to create professional audio messages in minutes AUSTIN, Texas, February 27, 2025 — Mood Media, the global leader in experiential media solutions that motivate consumers and drive brand connections, today announced the launch of...

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Vibenomics Arrives in EMEA to Digitize In-Store Media

US in-store media provider hires EMEA retail media expert to expand global footprint INDIANAPOLIS (September 12, 2024) — Vibenomics, a Mood Media Company, today announced the appointment of Brendan Carey as Group Director of Retail Media, EMEA, marking the company's...

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Warby Parker Aims for ‘Seamless’ Growth

Based on more than 7,000 shopper surveys, the various companies were rated by their scores for likelihood of recommendation and other criteria, including quality and price of products, customer service, store layout and atmosphere, and accessibility. Jaime Bettencourt...

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AI ranks high on retail CX 2024 predictions

In 2024, businesses will see AI as more than just a tool for a single task. It will become a core part of daily operations and act as a genuine partner. For example, in customer service, AI's ability to understand and quickly answer customer questions will help them...

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5 Ways Sensory Branding Impacts Guest Experiences

Sensory branding is a powerful marketing strategy that engages guests' senses to create a memorable and immersive experience. This valuable tool enhances guest satisfaction and builds brand loyalty through deliberate design. By activating multiple senses, brands can...

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Mood Media research finds Shoppers need inspiration

Nearly two-thirds of shoppers step into a store without a specific purchase in mind, looking to be inspired by retailers who can craft the ideal ambience through digital screens and interactive kiosks. Mood Media's 2023 In-store Customer Trends research, encompassing...

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Mood Media Acquires PlayNetwork

Leading provider of audio and visual solutions to expand Mood Media’s product offerings SAN FRANCISCO – September 21, 2021 -- Mood Media (the “Company”), the world's leading in-store media solutions company driving elevated Customer Experiences, today announced it has...

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Vector Capital Completes Acquisition of Mood Media

30 Year Technology Industry Veteran Malcolm McRoberts Named Chief Executive Officer SAN FRANCISCO – January 7, 2021 -- Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses, today announced the...

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Vector Capital to Acquire Mood Media

SAN FRANCISCO – December 1, 2020 -- Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses, today announced it has entered into a definitive agreement to acquire Mood Media, the world's leading...

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Paul Jankauskas, to Lead Mood Content Platforms

Austin, Texas (October 13, 2020) – Today, Mood Media, the world’s largest on-premise and connected media solutions company dedicated to elevating the Customer Experience, announced the hiring of Paul Jankauskas as its new Senior Vice President (SVP) of Mood Content...

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