The Trends Shaping Restaurant Experience in 2026 Franchisees aim to optimize operations and maintain brand standards at scale without encountering excessive costs and complexity. By Kevin Jones, Mood MediaOur QSR team has been on the road connecting with brands and...
In-Store Customer Trends Report:
Turning Insights Into Inspiration
Mood Media research has revealed that two in three shoppers want to discover new products. The in-store customer trends report finds that setting the right atmosphere with audio, interactive screens and scent is essential.
%
Interactive kiosks – the most popular technical advancement for 75% of shoppers.
75% of shoppers are interested in QR codes to discover more about a product or product line
71% of shoppers want real-time recommendations on their mobile as they are guided around a store
70% of shoppers say that branded music creates a pleasant in-store experience
42% of shoppers pay attention to video and audio messages delivered by a retailer in-store.
Turn Insights Into Inspiration
CONNECT WITH US
Elevate your Customer Experience through the power of Mood.