Experience Becomes Retail and QSRs’ Most Valuable Product Retail and quick service restaurants (QSRs) are paying closer attention to what it actually feels like to be inside their spaces in 2026. Across both industries, the in-person experience is re-emerging as a...
Imagine entering a store for the first time and encountering screens instantly customized to your preferences. As you browse the aisles, you receive real-time, tailored product recommendations precisely aligned with your tastes and needs. This scenario depicts the imminent future of on-premise personalization — where artificial intelligence lifts customer journeys to unprecedented levels. Nevertheless, the human element remains absolutely vital in delivering a genuinely exceptional customer experience. This seamless blend of technology and human connection will define the next era of retail.