President & CEO of Mood Media Corporation
Steve Richards is the President and CEO of Mood Media. He previously served in the role of President, Mood North America and CEO of Muzak, having joined the organization in 2010. Under his leadership, Mood established its clear position as the world leader for delivering integrated in-store music, digital signage, advertising messaging and scent solutions, to 1000+ Global brands, in 470,000 client sites, reaching 150 million people daily.
Prior to his tenure at Mood, Steve was the CEO of PRC, a Top-Ten, Global Business Process Outsourcing provider, delivering award winning, outsourced Customer solutions for Fortune 500 clients. From 2005 to 2008, Mr. Richards served as President of Transworld Systems, where he led a major business expansion, delivering record revenues and earnings for the firm. Before joining Transworld Systems, Mr. Richards spent nearly four years serving as Chief Operating Officer, Chief Marketing Officer and Executive Vice President of Operations for RMH Teleservices, the fifth largest outsourced call center provider in North America. Mr. Richards started his career at AT&T, Inc., where he worked in operations and marketing across the organization for over 14 years. He holds a Bachelor of Science degree in Business from Penn State and has completed executive education programs at Penn State, Duke University and the University of Virginia.
President – In-Store Media
As President, In Store Media for Mood Media, Ken Eissing leads the growth and development of Mood’s industry-leading global in store media business. Mood provides media, audio/visual, sensory marketing, and mobile engagement solutions to over 500,000 retail locations around the world across the retail, hospitality, fast casual/quick service restaurant, financial services, healthcare, and general commercial verticals.
Ken has a proven track record of success in a variety of industry leading businesses across the Media, Telecom, and Financial Services industries. Prior to Mood Media, Ken held a division President level role for a portfolio of 6 credit and financial services related busineses as the Senior Vice President and General Manager, Commercial Services for NCO Group, a $1.4 Billion+ BPO business. Before this position, he served as the Senior Vice President and General Manager of Transworld Systems, Inc., North America’s leading small business focused receivables management business that serves over 50,000 business and healthcare clients. Ken began his career at AT&T and held a variety of marketing, sales, and operational leadership roles with escalating responsibility during his 12 year tenure culminating with a General Manager role leading a 2,800 person nationwide sales organization.
Ken holds a Masters of Business Administration from the Stern School of Business at New York University and a Bachelors of Science in Finance & Economics from the State University of New York at Albany and has completed executive education programs at Thunderbird, the University of Southern California, and the Center for Creative Leadership. He is an active member of the Austin chapter of Young Presidents Organization (YPO – Austin) and is an alumnus of AT&T’s exclusive Executive Development Program.
Executive Vice President & Chief Financial Officer
As Chief Financial Officer, Tom Garrett leads Mood’s global finance teams and executes financial strategies to enhance Mood Media’s profitable revenue growth and increase operational efficiencies.
Tom has more than 30 years of financial, operational and transformational experience, having served as a senior financial executive with several Fortune 500 companies including Chief Financial Officer of LTV Steel and Service Merchandise, Treasurer of Magma Copper, and as CFO for a number of privately owned businesses spanning a wide variety of industries including healthcare services, business process outsourcing, retail, mining and mortgage banking.
Most recently, Mr. Garrett served as Executive Vice President & Chief Financial Officer of Caregiver Services, Inc. (CSI), a position he assumed in July 2011. Prior to CSI, Mr. Garrett was the Executive Vice President & Chief Financial Officer of Precision Response Corp (PRC), a global business process outsourcing company. Mr. Garrett has also served as Senior Vice President and Chief Financial Officer at Portrait Corporation of America, and Executive Vice President & Chief Operating Officer of Churchill Mortgage Corporation. Mr. Garrett spent 16 years at The Goodyear Tire & Rubber Company, where he held finance roles with increasing responsibility culminating in the position of Director, Treasury in 1990. Tom began his career with Arthur Andersen, and holds a B.S. in Accounting, summa cum laude, from The University of Akron.
Michael F. Zendan II
Executive Vice President, General Counsel and Chief Administrative Officer
As Executive Vice President, General Counsel and Chief Administrative Officer for Mood Media Corporation, Mike Zendan is responsible for Mood’s legal, licensing and human resources functions across the enterprise and serves as Mood’s corporate secretary.
Mike is a seasoned executive who has contributed significantly to three successful business transformations over his 20 year in house legal and business career. His skills were instrumental in helping steer Horizon Lines, a publicly listed shipping line, through troubled waters. Mike was part of a small and committed team responsible for a series of out of court, financial restructurings that spanned over 12 months, addressing debt obligations in excess of $700 million, and leading to the successful merger and sale of the company.
During his decade as the General Counsel at Muzak LLC, Mike spearheaded strategic change including the transformation of a two person-licensing department focused solely on reporting and compliance into a department of six specialists focused on aggressive content acquisition, cost efficiencies, and relationship development. Managing a P&L that equaled $18.9 million, Mike showed his combined legal and business acumen in many ways at Muzak, restructuring and re-licensing a residential, audio offering powered by Muzak and learning the nuanced-art of franchisee relations as he teamed with an internal franchise department to drive national sales, solve disputes, support franchisee initiatives, and enforce franchisor standards.
At Coltec, Mike was part of a team that helped successfully position Coltec as a desirable, strategic acquisition that was eventually purchased by Goodrich, Inc. As part of “Coltec 2000,” a company-wide initiative that attempted to drive growth via strategic additions and bolt-on acquisitions, Mike was principally responsible for structuring, negotiating, and closing two high profile acquisitions involving an aerospace company in the U.S. and an industrial group in France for a combined investment of $70 million.
Executive Vice President, Investor Relations and Corporate Development
As Executive Vice President, Investor Relations and Corporate Development, Randal Rudinski leads Mood activities focused on the investment community and supports all corporate development initiatives.
Randal is a finance professional with nearly 25 years of experience in the finance and Wall Street analyst sectors focused on media and telecommunications. Prior to joining Mood Media in September 2012, Mr. Rudniski founded RJR Communications Insights Inc. where he conducted proprietary research on the economic drivers that impact the Canadian broadcast and telecom sectors for a broad range of clients. Before founding RJR Communications Insights, he served as Director of Equity Research for Media and Telecommunications at Credit Suisse Securities Canada for more than ten years. In this role, he analyzed the effects of competition, regulation, consolidation and other industry trends on the financial and operational performance of global media and telecommunications companies. Before joining Credit Suisse Securities Canada, Mr. Rudniski was a member of the media, cable and telecommunications analyst team at Scotia Capital Markets. Mr. Rudniski is a Chartered Financial Analyst (CFA) and received a Bachelor of Commerce, Finance Orientation degree from McMaster University.