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Frequently Asked Questions
Subscription Music for Business

Select from the categories below, or search in the search bar.

All Topics
Plans & Pricing
Music Curation
Messaging
Mood:Media Player
Mood:Media App
Account Management

Frequently Asked Questions

How do I change my music?

How do I play holiday music?

Adding Additional Subscriptions

I have more than one location, do I need multiple music subscriptions?

I want different music in different parts of my business, do I need multiple music subscriptions?

I have existing services with Mood Media already. Should I use your website to add locations?

I want to sign up! What is the best way for me to save money?

I have more than one location. Do you offer centralized control?

I like using the Mood:Media App today, but want to switch to Mood:Media Player for added storage and reliability. Is that possible?

If I use the Mood Music Curator to curate my music programs, will I still be able to make changes and add new songs or programs?

How does the Mood Music Curator work?

I want to sign up! What is the best way for me to save money?

After I sign up, what do I need to do next to use the Mood:Media Platform?

I have more than one location. Do you offer centralized control?

Why is it important to use commercially licensed music?

How do overhead messages help me drive sales?

Can I play different messages at each of my locations?

Can I schedule my messages to play at different times of the day?

Do I have to use my own voice to record messages?

What does the Mood:Media App allow me to do?

If I start with the Mood:Media App and decide to get Mood:Media Player later, can I transfer my music programs over to it?

If I buy the Mood:Media Player later, how will it know what my music preferences are?

How do I connect the Mood:Media Player to my audio system and start playing my music?

Do I need special equipment to use the Mood:Media Player?

Does the Mood:Media Player come with a warranty?

How much bandwidth do I need to use my Mood:Media Player?

Is the Mood:Media Player just for music?

Is there a monthly subscription cost for the Mood:Media App or Player?

Can I control the music from my phone if I’m not using my own device?

Is the Mood:Media App available for both Android and iOS?