Please be advised that we are currently experiencing higher call volume, and hold times may be extended. As it relates to Covid-19, if you would like to discuss your billing or review your account, please CLICK HERE and complete the form and a Mood representative will review your request and contact you as soon as possible.
Existing clients may also dial 800 345.5000 or visit the Mood Client Support Portal for assistance.
View Support Hours of Operation
Monday – Friday 7:30am to 8:00pm CST
Saturday & Sunday 8:00am to 5:00pm CST
Limited Hours (8:00am – 5:00pm CST):
• Thanksgiving Day
• Christmas Eve
• New Year’s Eve
• New Year’s Day
Closed:
• Christmas Day
For further troubleshooting assistance and self support, please visit our Client Support Portal.
