Guests are always coming and going. Entice them to come back by creating a positive and memorable experience. Whatever your style, boutique, extended stay, or full service, the right music sets a welcoming mood and tone.

Hospitality Business Solutions

Make them want to stay. Again.

Guests are always coming and going. Entice them to come back by creating an engaging, multi-sensory experience they’ll never forget. Whatever your style – boutique, extended stay, or full service – the right audio, visuals, and scent can work together to set the distinct mood that speaks to your brand and your clientele, ensuring lasting customer loyalty.


From smooth jazz and modern lounge to graceful classical overtures and electronica, Mood offers a vast selection of handcrafted music programs that are sure to enhance your client experience. You can even create your own custom playlist for a singular soundtrack that your guests won’t hear anywhere else. Fully licensed and screened for content and lyrics. Learn more about Music.

Sound Systems

Express the sound of your brand in sparkling clarity with commercial-grade equipment from industry leaders including Klipsch and Bose. Our expert technicians are accustomed to working with architects, interior designers and builders to ensure that your audio/video system installation meets the engineering and aesthetic requirements of your hotel. Learn more about Sound Systems.

Shouldn't I work with a professional audio/video systems designer for my new hotel? Mood is the world's leading provider of business music, and we are also the nation's top audio/visual systems designer for hotels. That's one of the greatest things about Mood – we are the only single source solution in the hospitality industry. That means one number to call for all of your audio/video needs, from content to complete systems design.


Did you know that our sense of smell is the one most closely tied to our memories and emotions? With Scent Marketing from Mood, you’ll make a lasting client connection through lively, unforgettable aromas. Refreshing notes of citrus and amber. Rich bouquets of lilies and pine. Whatever fragrance you’re looking for, Mood has an abundance of welcoming scents to help your guests feel right at home. Learn more about Scent Solutions.


From ambient displays and video walls to short-form TV, Mood is your one-stop shop all of your visual needs. Our sophisticated solutions drive sales and energize your hotel with award-winning graphics that capture your guests’ attention. An easy-to-use online platform allows you to provide your guests with personalized content that speaks to their needs while conveying your distinct brand image.

On-Hold Messaging

Every call to your hotel is an opportunity to make a great impression on your guests. With messaging on-hold from Mood, you can communicate your unique brand voice, drive sales, and reduce call abandonment. Our expert Voice team will customize your messages to suit your brand and your audience, and we have multiple packages available to fit your needs. Learn more about On-Hold Messaging.

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Resource Articles

See the below links to learn more about scent marketing and how it can elevate your customer experience.

Improving the Guest Experience with Conscious Design

Build a lasting relationship with your guests through great experience design. Click Here

Background Music in Hospitality

The right atmosphere can mean everything – set it with well-designed music. Click Here


Scent marketing is an increasingly popular method for establishing and reinforcing brand identity, while enhancing the customer experience. Click Here


Four Timeless Goals & Timely Technology – Hospitality Success in the Modern Age. Click Here

Making the Most of your On Hold Messaging

Your on-hold messaging should be more than an afterthought. Click Here

Strategy behind Music Branding

You know that in-store music matters – now get the scoop on why it’s so powerful. Click Here

Set The Right Mood

Music can define the emotional experience of any business. Click Here

Welcome To The Show - Creating Your Business Soundtrack

It’s no news to savvy marketers, who have been using music to influence sales and brand loyalty since the invention of the advertising jingle.Click Here

End-to-End Digital Signage Solutions

End-to-end digital signage solutions can be used to help you create connection, add value to your audience experience, and create attractive, visually appealing retail and business spaces – without sacrificing function for form. Click Here

Meet Your Marketing Goals, With On-Hold Messaging

Crafting a thoughtful on-hold messaging strategy can help you create a seamless and satisfactory customer experience, reinforce your positive brand image and meet your marketing goals. Click Here